Support with a New Diagnosis

When your child is diagnosed with a disability, it is normal to have questions about what that means and what supports are out there for your child and for you. Disability services exist but it can take time to get connected to what is right for you. So what do you do during that gap between diagnosis and service?

Starbridge can help!

Support with Transportation

School meetings, community & recreational events, even just going out as a family for fun…

All these things can be tough to do when you don’t have reliable transportation.

GO MONROE can help! We provide mileage reimbursement, bus passes, and transportation via Uber vouchers.

What are the eligibility requirements?

  • Child or adult with developmental disabilities living at home with family in Monroe County or surrounding Finger Lakes counties –Genesee, Livingston, Ontario, Orleans, Wayne, Wyoming
  • OPWDD eligibility (Families with self-directed budgets are not eligible)
  • Income eligibility (Proof of at least one of the following: DHS letter verifying income level or SSI/SSDI letter)

Contact us today to learn more! Jessy May at (585) 224-7250 or jmay@starbridgeinc.org

*If you aren’t sure whether you are eligible through OPWDD, let us know when you call.

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Speak with an Advocate

We support every person’s right to choose the living situation that works best for them. We partner with people to identify options, navigate systems, know your rights, and connect to resources.

In some cases, a Starbridge Advocate may provide more intensive support as an individual or family works to address specific issues or concerns.

How do you get started?

Please use the Contact Us form or call us at 585-224-7359 and leave a message. Our Intake Coordinator will call you back to ask for information about you or the person you are calling about (if you are phoning for someone else) and can connect you with further resources or staff.

How to use Self Direction AND Family Support Services?

If you or your family member have a self-directed budget, OPWDD requires your budget to cover the cost of any Family Support Services. Contact your support broker or contact us if you have questions about using your budget for these purposes.  

To learn more about Self Direction at Starbridge, visit our Self Directed Services page.

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Family Support Programs at Starbridge are funded through the NYS Office for People with Developmental Disabilities (OPWDD).